SWIFT Partner Framework

SWIFT Business Partner
SWIFT Business Partners work as an extension of SWIFT’s sales & marketing in certain regions, acting on SWIFT’s behalf, managing SWIFT customer accounts and expectations. These companies are responsible for promotion and remarketing of SWIFT products, such as SWIFTAlliance systems, and SWIFTNet services to existing and new customers. Some Business Partners hold SWIFT training courses within their territory, or offer local Helpdesk services to customers.

SMA is the SWIFT Business Partner for UK, Ireland, the Channel Islands and the Nordic countries. SMA’s very close relationship with SWIFT means that customers benefit from first hand information, and un-biased advice, particularly for new customers selecting connectivity options.

Furthermore, all Business Partners offer services beyond SWIFT's domain in the areas of system integration, general consultancy, and system care for customer installed configurations, etc. These extra offerings complement the range of SWIFT products and services and provide well received synergy effects for many SWIFT customers.

SWIFT Service Partner
SWIFT Service Partners are accredited to deliver consultancy services with SWIFT Certified Experts. Customers should always ensure that any Service Partner expert servicing your SWIFTNet Infrastructure and SWIFTSolutions has an up-to-date certificate from SWIFT on the related products.

SMA is one of the longest serving SWIFT Service Partner companies, and has the highest number of accredited consultants, as well as the most accreditations.

Business Partner - Service Bureau
A compliant Business Partner – Service Bureau is reassessed on an annual basis, and recertified as a Business Partner – Service Bureau. Customers can benefit significantly from SWIFT’s Business partner – Service bureau programme as it guarantees a SWIFT-acknowledged solution, continuity and the highest levels of service quality to customers.

SMA runs one of the few Business Partner – Service Bureau labelled Bureaux, and the only certified bureau in the EU.

Solution Partner
SWIFT Partner Solutions seeks to help achieve SWIFT customers end-to-end automation by SWIFT-enabling third-party software products, accrediting SWIFT compliant applications, accrediting providers of SWIFT-related services and providing advice on finding potential solutions. The SIDE International products are labelled as SWIFTAlliance Plug-in since they are fully integrated into SWIFTAlliance Access, using the Application Development Kit (ADK).

Links:
SWIFT Partners Framework